Shipping Information

U.S. orders over $150 ship for free!*  Orders up to $50 ship for just a $9 flat rate.  Orders between $50.01 and $100 ship for a $18 flat rate, and orders between 100.01 and 150 ship for $25 Flat Rate.  

*ALL Sewing machines and Cabinets/Furniture are excluded from free shipping.  You will be billed separately for shipping and insurance charges after we receive your sewing machine order.

Your order will typically ship out within 2-3 business days. Orders are shipped Monday thru Friday excluding holidays. We ship USPS or UPS/FEDex on all domestic orders.  USPS Mail delivers in 2-4 business days but is not guaranteed (orders to non-contiguous states may be longer). Orders shipped UPS Ground or FEDex Ground usually take 2-7 business days depending on your distance from Nevada.  

CHANGES AND PREORDER

If you need to change, edit, or cancel an order please contact us as soon as possible and we will do our best, but we cannot guarantee your request can be accommodated. We cannot hold or combine pre-orders with regular orders.  Pre-orders will ship out complete once we have received all items in your order.  There will be a 20% restocking fee for all canceled pre-orders. 

INSURANCE

In order to keep our shipping prices low, we cannot assume responsibility for lost or damaged packages once they leave our shop. While many packages will have tracking information available, some smaller ones may not.  If you would like to guarantee that your package will arrive safely to you, please let us know at checkout and we will add shipping insurance to your package for an additional fee.  

In the event of non-delivery, we will do what we can to help you locate the package by providing label numbers, delivery confirmation information, and customs details. We will not reship or refund a lost or damaged package. It is your responsibility to file a claim with the carrier of your package.

SALES TAX

Sales tax of 8.375% will be added to any Nevada orders.

PAYMENT METHOD

We accept Visa, Mastercard, Discover, American Express and PayPal.  We reserve the right to refuse any order for any reason and have the right to perform additional security checks on payment methods.  Orders may be placed by phone to 702-444-4219.  

ONLINE ORDERS

SEWabilities will happily return or exchange any unopened and unused item within 30 days. We want all our customers to be 100% satisfied! Please contact us before returning an item so we can provide additional instructions and expedite your return process.

Unless the product is damaged or defective, SEWabilities considers the following items a FINAL SALE and are not refundable: cut fabric yardage, books, patterns, software, embroidery designs, ALL sewing machines, machine feet and accessories, and clearance items.

Refunds will be issued once items are returned to us. Refunds will not be given for shipping charges. All returns must be in original condition and packaging.  

CLASS CANCELLATIONS

Class cancellations must be called into 702-444-4219.  Class fees will be refunded to your original form of payment unless it is within 7 days of the class date.  In that case, class fees will be refunded with SEWabilities gift card that can be used on any future purchase.  On the day of class, no refund can be given.

There are no refunds on class fees for “Special Event” teachers/classes for cancelations within 30 days of the class date.